Shipping

 

 

How long does shipping within the US take?

Most orders are delivered within 6 business days of placing your order.  Party set orders are processed and shipped 1 business day after placing your order. Party set shipping can take up to 5 business days. If your party date is less than 8 business days away, leave a message with the date required in the notes section at checkout.

Orders containing t-shirts, pillows, and tote bags ship separately from party sets and books and may incur an additional 2-3 days processing time.

To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct.  Use correct abbreviations and have spaces inserted properly, we do not take responsibility for incorrect information. If your package is returned to us non-deliverable, we will issue a store credit for the net price of your item(s) minus the shipping charge.

 

Do you ship internationally?

We ship a limited number of items overseas. For example, our party sets are warehoused in both the US and the UK. This site, BrownGirlsClub.com is for orders shipping to the U.S. and Canada.

Visit https://browngirlsclubuk.myshopify.com/ to view and order our items available internationally. Our books are all available on Amazon's various country pages (i.e. Amazon.co.uk for the UK).  

 

Custom Fees Notice

International shipments outside of the UK may incur customs fees, depending on destination country. The fee may vary depending on your order value, country limits, and other factors. You are responsible for these fees.

 

How long does it take to ship internationally?

We have a small number of party sets warehoused in the UK so shipping to the UK will only take about 3 days. It will only take 3-5 business days for party sets to arrive in neighboring countries however, in some instances, delivery may be delayed depending on your country's customs. 

 

Do you refund shipping fees?

Shipping fees are non-refundable. 

 

My purchase is over $50… Why hasn't the shipping charge been waived?

Free shipping for orders over $50 (subtotal) applies to U.S. Domestic shipments only. Keep in mind to please take discounts under consideration. At this time, international shipments do not qualify for free shipping.

 

The t-shirt I purchased is too big or small, how do I return it? 

Email us your return request and we will send return shipping details to you.